Match your blush
with your jewelry
Frequently asked questions
What is the return policy?
Head to our Returns and Refunds policy linked in the footer for all our information!
You may request a return within 14 days of receiving your order, as long as:
- The item is unworn, undamaged, and in its original condition.
- It comes with its original packaging, including the jewelry box and any tags.
- You include proof of purchase, meaning your order number.
Items that cannot be returned:
- Earrings, for hygiene reasons, unless they arrive faulty or damaged.
- Items that are personalized, custom-made, or altered at your request.
- Items bought during final-sale promotions, where marked as final sale at checkout.
- Gift cards.
Support email: support@webegloss.com
Is the paint fragile?
Avoid using soap or chemicals whilst wearing the jewelry. There can be some damage if hit against certain objects. The jewelry is more damage resistant than you would expect, we have found little to no damage on daily wear.
When will I get my order?
As everything is hand made, expect 2 weeks for shipping, as we will handmake and paint it specially for you. All our custom made orders are made to order pieces that adhere to our return policies in its fullest.
Where are your products manufactured?
Everything is manufactured with multiple partners, ensuring everything is made with the best craftsmen. All locally in Bangkok.
Do you offer more colors?
If you all want more colors, we can always offer more. Let us know!